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Passwords, despite their bad reputation, are still very much in use throughout all industries — inevitably leaving customers to deal with poor user experiences and companies with an immense loss of revenue.
As our world continues to rely on digital services for almost every factor of our lives (think: banking, grocery shopping, work and socializing), the need to manage our digital identities has become something that both customers and vendors need to pay attention to. In fact, in order to provide a seamless online identity experience for customers, it should be at the forefront of any customer experience journey and part of any security plan.
The findings of this report show the trouble with passwords and how necessary it is for authentication methods to evolve beyond the use of passwords.
Discover why passwords are destroying your business one frustrated customer at a time.