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It’s notoriously difficult to implement an account recovery process that prevents fraud without creating more friction for customers who are already locked out and frustrated. In a US consumer...
Here’s How We Helped Cattolica Assicurazioni Do It!
Cattolica Assicurazioni used a legacy authentication architecture that lacked scalability, simplicity and flexibility. As their incumbent solution approached its end of life, they needed a new orchestration solution to modernize their authentication. Because exceptional customer experience was a core business requirement for the insurer, they needed a solution that was both secure and user-friendly.
They required a new orchestration service for customer, employee and agent authentication that could be implemented quickly. Cattolica Assicurazioni also prioritized the ability to provide a simpler customer experience and reduce overhead costs.
By replacing their legacy CIAM orchestration solution with Embedded Orchestration alongside Passwordless and MFA from Transmit Security, Cattolica Assicurazioni was able to:
Explore the full case study to learn how Transmit Security modernized Cattolica Assicurazioni’s authentication architecture, empowering them to offer extensibility, flexibility, integration and a simpler customer experience across their identity stack.
