USE CASES

Keep pace with biometrics
Looking for biometric authenticators? Unsure how to deploy new biometrics to your customer-base? Worried about FAR, FRR and other aspects of biometrics? Looking to cut integration cost and time to market?
Biometric Authentication

Whether you already have biometric authentication methods in place or not, you’re just at the beginning of the biometric adoption curve. Many new biometric authenticators are expected to hit the market from finger, face, eye, voice to wearables and they all vary from one device to another and depend on environmental conditions such as lighting and noise. False Acceptance Rate (FAR), False Rejection Rate (FRR), and many other aspects that weren’t relevant to passwords need to be carefully managed. Transmit Security not only provides you with state-of-the-art biometric authenticators but also provides the many layers needed to properly manage the biometric experience which varies from one person to another.

Connect your Applications

Instead of embedding biometric authenticators into each one of your applications, use a simple interface to offload all authentication and provisioning tasks to Transmit. Your applications don’t need to manage authentication anymore and have a clear and static interface for requesting authentication and provisioning services. Transmit can be deployed on-premise, in the cloud, or in a hybrid configuration.

Connect Existing Authenticators

Already did some work to implement biometrics? No problem. We provide simple APIs that allows you to plug them into the platform. Once plugged in you can manage these authenticators using the unique capabilities of the platform and deploy the same authenticators across different applications and channels.

Add Authenticators

As part of the Transmit platform you will find ready to go biometric authenticators including:

Embrace the Future

The biometric race is just beginning. Additional biometric techniques are expected to hit the market and existing ones are expected to improve and expand to more devices. Cost of integration, time to market, and on-going maintenance work are increasing concerns. Transmit Security helps you manage all that using a unified management platform and the separation of authenticators from your applications. Whenever you need to update an existing authenticator, expand to additional devices, or add newly-released authenticators, you can easily do that centrally through the platform without the need to hardcode it into your applications.

Deploy Safely

Deploying new authenticators and even new versions of existing authenticators can be challenging. Authentication is right in the face of your users and if it doesn’t work properly the impact on the user-experience, brand, and business could be significant. No matter how much testing you do, you can never completely simulate all the different device configurations, environmental and human factors. The final test will always be in the field. Transmit provides mechanisms to do gradual deployment of any change you make. You can deploy to specific users, a specific number of users, specific geo-locations, etc. You can then gradually increase the deployment phase and more importantly – you can rollback immediately in less than 5 seconds if something is not working properly.  

Analyze Results

Biometric authentication introduces challenges that are very specific to the nature of biometrics. FRR, FAR, enrollment failures, and the time it takes to complete an authentication process are just a few. No matter which numbers the vendor comes up with and the results of your lab testing, the ultimate test is in the field and is ongoing. Transmit Security collects detailed information on all the different aspects of biometric authentication. Using our analytics capabilities, you can understand what works and what doesn’t, where the problems are, what the impact is from changes you’ve made on your customers, and much more.

Support Customers

In a dynamic environment with different biometric authenticators, different endpoint devices, and different environmental conditions, many things could go wrong. Users may be unable to enroll, unable to authenticate, slow to authenticate or just confused. Your first priority from efficiency, user experience and cost perspective is to avoid that call to the customer care center. Transmit Security’s extensive conditional workflows allow you to do just that. However, if the customer calls for support, every second matters and you need accurate information on what went wrong and how to correct it immediately. Transmit provides APIs and an interface for customer support personnel to quickly and efficiently address authentication and provisioning issues.

NEXT >
Create a consistent omni-channel customer experience

CONTACT US

Thank you for your interest, We will contact you shortly.
Back