Transmit’s Programmable Authentication brings together biometrics, behavioral profiling, push notifications, analytics, and other building blocks that make a truly great omni-channel authentication experience.
Instead of embedding authenticators into each one of your applications, use a simple interface to offload all authentication and provisioning tasks to Transmit Security. Your applications don’t need to manage authentication anymore and have a clear and static interface for requesting authentication and provisioning services. Transmit Security can be deployed on-premise, in the cloud, or in a hybrid configuration.
Transmit Security comes with a wide set of authenticators including face recognition, eye recognition, voice recognition, fingerprint, OTP, notifications, pattern drawing, and more. Once your application is connected to the solution you can just select the authenticators you want and switch between authenticators without touching the application. If you already have integrated authenticators that you’d like to keep, we allow you to simply plug them into the solution.
You can enrich Transmit Security with context from various sources using a set of simple APIs. This context could be used to reach better authentication and provisioning decisions. For example, you can add context collected from the user’s device such type of hardware, location, and security status. You can add business related context like account type and age. And you can of course add risk-related context from any risk-detection system or feed.
Behavioral profiling capabilities are built into the system. All you need to do is tell Transmit Security what to profile. The solution can automatically profile devices, locations, access times, activities, transaction sizes, and many other factors. Profiles are built over time per user and can be used to reach even better authentication decisions.
Now that you have your applications connected to the system, all that is left to do is to decide whether and how you want to leverage context and behaviors to make smarter authentication decisions. We call this step “programming the system” and you do that using an intuitive interface or APIs. You can reprogram the system at any given time without touching your application.
The more applications you connect to Transmit Security the bigger the value is. You can connect your mobile app, web app, call center, branch, and basically any type of application or channel you have. Transmit sees all the connections a single user has with all these applications at any given time and allows you to implement simple trust handoff use cases between channels. For example, allowing users to authenticate to the web application or the call center with their mobile device or send transactions from multiple channels to be approved and signed on the mobile device.
Whenever you program the system to do something new you need to carefully deploy it to your entire user base. The platform provides mechanisms to do gradual deployment of any change you make. You can deploy to specific users, specific number of users, specific geo-locations, etc. You can then gradually increase the deployment phase and more importantly – you can rollback immediately in less than 5 seconds if something is not working properly.
Information is power. Transmit solution collects detailed information on all the different aspects of authentication. Using our analytics capabilities, you can understand what works and what doesn’t, where the problems are, what’s the impact of changes you’ve made on your customer-base, and much more.
In a dynamic environment with different authenticators, different endpoint devices, and different environmental conditions, many things could go wrong. Users may be unable to enroll, unable to authenticate, get blocked or limited. Transmit programmable policy engine is designed to handle such situations and reduce the calls. But should your customer end up contacting your call center, at that point every second matters. You want to have accurate information on what went wrong and how to rectify it immediately. Transmit Security provides APIs and an interface for customer support personnel to quickly and efficiently address authentication and provisioning issues.